PETROSNIAGA ENSURES UNINTERRUPTED LPG SUPPLY FOR SARAWAK'S CUSTOMERS

Date: 7 December 2023

7 December 2023, Kuching - As the sole supplier of subsidised LPG in Sarawak, PETROSNiaga Sdn Bhd, the retail liquefied petroleum gas (LPG) arm for Petroleum Sarawak Berhad (PETROS), ensures there is sufficient supply of 14kg subsidised LPG cylinders to meet customers’ demand.

The company has actively engaged with all relevant stakeholders to ensure a smooth market transition with no supply disruption. As an important stakeholder, to date, the majority of the affected dealers have become a part of PETROSNiaga’s strong statewide network of 65 dealers and 280 sub-dealers. This demonstrates our commitment to promoting local participation, while ensuring a reliable supply of subsidised LPG to household customers.

PETROSNiaga assures customers that they can carry out the one-to-one cylinder exchange through its strong dealership network. There will be no additional cost when they switch from other LPG cylinders to PETROSNiaga’s cylinders – aside from the refill cost.

The allegation of RM40 charge per cylinder exchange to sub-dealers is not a practice supported by PETROSNiaga. The company encourages sub-dealers who may face such a situation to directly contact PETROSNiaga’s Customer Service at 1300-882-122 so that the necessary actions can be taken.

PETROSNiaga is committed to ensuring a continuous supply of subsidised LPG across Sarawak. The company is also planning to upgrade storage capacity at its facilities as well as to enhance logistics management. These planned investments demonstrate PETROS' long-term commitment to better serve Sarawak’s customers.

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